Susan is responsible for the administration of multiple facets of the Company’s operations including the Baltimore and Washington, D.C. commercial mortgage production offices. Ms. Cleaver oversees the Company’s compliance with numerous state business licenses as well as the maintenance of the production offices equipment and supply needs. She also organizes all travel and conference activity of the office employees as well as processing the expense reimbursements for such activities.Additional responsibilities include administration of construction draws, title endorsements and processing and tracking construction change orders, offsite escrows and assists with processing of Ginnie Mae pools.Susan has worked in the mortgage industry for more than 20 years and resides in Baltimore County, Maryland with her husband.